Staff raise a ticket in seconds. It routes itself to the right technician. Nothing slips past its SLA.
From the moment a projector fails to the moment the requester confirms it's fixed — tracked, timed, and emailed at every step.
A Kanban board and list views, so technicians and admins see work the way they think about it.
Every ticket gets an owner the second it's raised — category routing first, least-loaded technician as the fallback.
Acknowledgement reminders, admin escalation, SLA alerts, and a 72-hour auto-close after resolution.
OTP login and status updates from your institute's own mailbox, or our shared domain — your choice per campus.
Each campus gets its own codes, services, routing, branding and email identity — run from one panel.
Instant session revocation on logout, encrypted secrets, rate-limited OTP, role-guarded APIs on the edge.
Pick a service, describe the problem, done. Passwordless OTP login means no signups for your whole campus.
Category rules send it to the right technician instantly; reminders chase acknowledgement so nothing sits unseen.
The technician resolves with notes, the requester confirms or reopens, and every SLA is captured.
Set up your institute, share one code, and watch the first ticket route itself.
Get started free